Exchange, Return & Refund Policy

Exchanges (USA only)
We hope that you are happy with your Surf N' Wear product. We are happy to accommodate you by exchanging your purchase for a different color or size within 30 days of your purchase.
1. Please email us at online@surfnwear.com.
2. When we receive your merchandise for exchange, we will mail your exchange.
3. You can return your merchandise to our physical store at 10 State Street, Santa Barbara, CA.
4. We are sorry, but we are unable to exchange international orders at this time.

Returns (USA only)
We understand that sometimes your purchase is not as expected. We will return new unworn products for up to 30 days within your purchase. If 30 days have gone by since your purchase, unfortunately we can not offer you a refund or exchange.
1. Please email us at online@surfnwear.com.
2. Once your return is received and inspected, a credit will automatically be applied to your original method of payment.
3. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
4.  You have option to return your merchandise to our physical store at 10 State Street, Santa Barbara, CA.
5. We are sorry, but we are unable to return international orders at this time.

Processing of Exchanges and Refunds (if applicable)
1. If you haven’t received a refund yet, first check your bank account again or contact your credit card company. There is often some processing time before a refund is posted.
2. We process our returns and exchanges through Shopify and it may take a few days before your refund is officially posted.
3. If you’ve done all of this and you still have not received your refund yet, please contact us at online@surfnwear.com.

Sale items (if applicable)
1. Sale items cannot be refunded.
2. If your item was a gift, we will send a refund to the gift giver and he or she will receive the credit to his or her method of payment.

Shipping Policy

Surf N' Wear Beach House is pleased to use USPS & UPS for all domestic and some international shipping.

Domestic Shipping
We strive to ship as promptly as a small business can. We fulfill merchandise Monday through Friday from our California Warehouse. Customers that provide us with your email address will receive a shipment confirmation.

APO Addresses
Surf N' Wear ships via the United States Post Office for APO addresses. USPS charges domestic rates for packages addressed to an APO. Surf N' Wear provides a USPS tracking number which enables you to track your package. USPS personnel stated it may take two weeks to arrive to an international military base and It may take longer to reach the service person, depending on his or her locale.

When shipping to an APO address, please use "United States" as the country when filling out the address. For County, please select Armed Forces Americas, Armed Forces Europe, or Armed Forces Pacific, whichever is applicable.

International Addresses

International orders will be handled case by case. Please email online@surfnwear.com with the full shipping address and full order. Please be aware we are only able to fulfill items listed under our Surf N Wear Brands list